Sticking Points

Published in 2013 by Haydn Shaw

This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Generation X (born 1965-1980), and the Millennials (born 1981-2001).

Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together.


CMSAF Message

Sticking Points is a powerful book that will guide Airmen throughout their career. Our generational differences can be challenging, but they open the door for unlimited possibilities once we embrace them as strengths

Haydn Shaw

About The Author

Haydn Shaw has researched and helped clients manage generational differences for over 20 years. Hailed as a “leadership guru”, Haydn has spoken to over 100,000 people and worked with more than 1,500 businesses, not-for-profit organizations, and governmental agencies. He has also worked as a senior consultant with FranklinCovey for over 21 years and is one of only a handful of consultants to win the Chairman’s Award.